Short answers to the questions people ask most about moving money between BDO and Maya. Each answer starts with the conclusion, and the linked guides give the full steps.
Is PayMaya now called Maya?
Yes. PayMaya was renamed Maya in 2022. The wallet and QR payments continued under the new name, so you may still see both names in bank menus and older guides.
Can I transfer money from BDO to Maya for free?
It depends on the route and the date. Fees have changed several times, so check the review screen before you confirm. If no charge is shown, none applies to that transaction.
How do I cash in to Maya from BDO?
Use the BDO Online app or website to send an InstaPay transfer to your wallet number, or choose the bank option in the Maya app and select BDO. A branch deposit is also possible.
How long does a BDO to Maya transfer take?
Real-time transfers usually arrive within minutes. If the wallet is not credited after a full day, contact Maya support with the reference number from the BDO confirmation.
Is BDO Pay the same as Maya?
No. BDO Pay is a separate app from the bank, while Maya is a different wallet and digital bank. They can exchange money through interbank services.
Is there a transfer limit?
Yes, and it can come from BDO, from the interbank service or from your Maya account level. The message on your screen tells you which cap applied.
What should I do if I sent money to the wrong number?
Contact BDO and Maya at once with the reference number. A number that does not exist is normally rejected and returned, but a transfer to a real wallet cannot simply be cancelled.
Does cash in link my BDO account to Maya?
Cash in does not give Maya a standing right to pull money from your BDO account. You approve each payment yourself.
Can I use Maya abroad?
Acceptance depends on the merchant, the card type and your account settings. Check the settings in the app before you travel and carry a second payment method.
Is this website part of BDO or Maya?
No. This is an independent guide. It cannot access your accounts or handle your money.
Where can I find official help?
Use the help sections inside the BDO and Maya apps or the official websites that you open by typing the address yourself.
Which is better for a top-up, InstaPay or PESONet?
For everyday wallet top-ups, real-time InstaPay is the practical choice. PESONet is a batch service that suits large planned transfers.
More detail: BDO PayMaya: How to Cash In and Transfer Between BDO and Maya